Privacy Policy
Basic Information about Data Protection
- Responsible: BRONCO IBÉRICA S.L
- Purpose:
- Provision of online services
- Web user management
- Commercial communications related to our services
- Legitimation: Express consent and legitimate interest
- Recipients: Your data will not be disclosed to third parties, except where required by law.
- Rights: Access, rectify and delete your data, as well as other rights, as explained in the additional information.
- Additional information: You can find additional and detailed information on data protection in the attached clauses located at ____________
At BRONCO IBÉRICA, we work to provide you with the best possible experience through our products and services. In some cases, we need to collect information to achieve this. We value your privacy and believe we should be transparent about how we handle your data.
Therefore, and in accordance with the provisions of REGULATION (EU) 2016/679 of the EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter “GDPR”) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and LAW 34/2002 of 11 July on Information Society Services and Electronic Commerce (hereinafter “LSSI”), BRONCO IBÉRICA S.L. hereby informs users that, as the data controller, it will incorporate the personal data provided by users into an automated file.
Our commitment begins by explaining the following to you:
- Your data is collected to improve the user experience, taking into account your interests and needs.
- We are transparent about the data we collect about you and the reasons why we do so.
- Our goal is to provide you with the best possible experience. Therefore, when we use your personal information, we will always comply with regulations, and when necessary, we will request your consent.
- We understand that your data belongs to you. Therefore, if you decide not to authorize us to process it, you can request that we stop processing it.
- Our priority is to ensure your security and process your data in accordance with European regulations.
If you would like more information about how we process your data, please see the different sections of the privacy policy below:
Who is responsible for processing your personal data?
- Identity: BRONCO IBÉRICA S.L
- Registered office: C. C. GUADALMINA ALTA, 4 – PLANTA SUP. PUERTA 107
- Tax ID number: B10741742
- Email: [email protected]
BRONCO IBÉRICA has appointed a Data Protection Officer or an internal contact person within its organization. If you have any questions regarding the processing of your personal data, you can contact them by email. [email protected]
What personal data do we collect?
- Name, address and date of birth.
- Phone number and email address.
- Location.
- Information regarding payments and returns.
- IP address, the date and time you accessed our services, the web browser you use, and information about your device's operating system.
- Any other information or data you decide to share with us.
In some cases, completing the registration form is mandatory to access and use certain services offered on the website; likewise, failure to provide the requested personal data or refusal to accept this data protection policy will prevent you from subscribing, registering, or participating in any promotions that require personal data.
Why and for what purposes do we process your data?
At BRONCO IBÉRICA, we process the information provided by interested individuals for the following purposes:
- Manage your orders or purchase any of our services, either online or in our physical stores.
- Manage the sending of information that is requested from us.
- To conduct business activities, maintain and manage customer relationships, and administer the services offered through the website, including providing information. This may involve automated assessments, customer profiling, and customer segmentation, all with the aim of personalizing the customer experience and improving their online interaction based on their characteristics and needs.
- To develop and manage contests, raffles, or other promotional activities that may be organized.
- In some cases, it will be necessary to provide information to the authorities or third-party companies for audit purposes, as well as to handle personal data from invoices, contracts, and documents in order to respond to customer or public administration claims.
What is the legal basis for processing your data?
- Consent from the data subject for the purchase of services and products, for contact forms, information requests, or newsletter subscriptions.
- We have a legitimate interest in processing our customers' data for direct marketing purposes, and we require the explicit consent of the data subject for all matters related to automated evaluations and profiling.
- Compliance with legal obligations for fraud prevention, communication with public authorities, and handling third-party claims.
How long do we keep your data?
The processing of data for the purposes described will continue for as long as necessary to fulfill the purpose for which it was collected (for example, during the duration of the business relationship), as well as to comply with any legal obligations arising from the data processing.
To which recipients is your data shared?
In some cases, and only when necessary, BRONCO IBÉRICA will share user data with third parties. However, the data will never be sold to third parties. External service providers (such as payment processors or delivery companies) with whom BRONCO IBÉRICA works may use the data to provide their respective services, but they will not use this information for their own purposes or for sharing with other third parties.
BRONCO IBÉRICA strives to ensure the security of personal data when it is transmitted outside the company, and it verifies that third-party service providers respect confidentiality and have appropriate measures in place to protect personal data. These third parties are obligated to ensure that the information is processed in accordance with data privacy regulations.
In some cases, the law may require that personal data be disclosed to public authorities or other parties; however, only the information strictly necessary to comply with such legal obligations will be disclosed.
The personal data collected may also be shared with other companies within the group.
Where is your data stored?
Generally, data is stored within the EU. For any data that is transferred to third parties outside the EU, we will ensure that they provide an adequate level of protection, either through Binding Corporate Rules (BCRs) or by adhering to the EU-US Privacy Shield framework.
What rights do you have and how can you exercise them?
You can send your communications and exercise your rights by submitting a request via the following email address: [email protected].
Under the provisions of the GDPR, you can request the following:
- Right of access: You can request information about the personal data we hold about you.
- Right of rectification: You can notify us of any changes to your personal data.
- Right to erasure and the right to be forgotten: You can request the deletion of your personal data after it has been blocked.
- Right to restrict processing: it implies restricting the processing of personal data.
- Right to object: You can withdraw your consent to the processing of your data, objecting to its continued use.
- Right to portability: In some cases, you can request a copy of your personal data in a structured, commonly used, and machine-readable format for transmission to another data controller.
- Right to not be subject to individualized decisions: You can request that no decisions be made based solely on automated processing, including profiling, which produces legal effects or significantly affects the data subject.
Furthermore, if you have any complaints regarding the processing of your data, you can file a complaint with the data protection authority.
Who is responsible for the accuracy and truthfulness of the data provided?
The user is solely responsible for the accuracy and correctness of the data provided, and BRONCO IBÉRICA is not liable for any issues related to such data. Users guarantee and are responsible for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep it updated. The user agrees to provide complete and accurate information in the registration or subscription form.
BRONCO IBÉRICA reserves the right to terminate any service agreements entered into with users if the information provided is false, incomplete, inaccurate, or not up to date.
BRONCO IBÉRICA is not responsible for the accuracy of information that is not its own creation and for which another source is indicated; therefore, it also assumes no liability for any potential damages that may arise from the use of such information.
BRONCO IBÉRICA reserves the right to update, modify, or delete the information contained on its websites, and may even restrict or deny access to such information. BRONCO IBÉRICA disclaims any liability for any damage or loss that the user may suffer as a result of errors, defects, or omissions in the information provided by BRONCO IBÉRICA, provided that such information originates from sources external to BRONCO IBÉRICA.
Furthermore, the user confirms that they are over 14 years of age and have the legal capacity to give their consent to the processing of their personal data.
How do we handle the personal data of minors?
Our services are not generally intended for minors. However, should any of our services be directed at individuals under the age of fourteen, in accordance with Article 8 of the GDPR and Article 7 of Organic Law 3/2018 of December 5 (LOPDGDD), BRONCO IBÉRICA will require the valid, free, unambiguous, specific, and informed consent of the minor's legal guardian(s) before processing the minor's personal data. In this case, proof of identity, such as a national ID card or other form of identification, will be required from the person providing consent.
For individuals over fourteen years of age, personal data may be processed with the user's consent, except in cases where the law requires the consent of the legal guardian or parent.
What security measures do we implement to protect your personal data?
BRONCO IBÉRICA has implemented the legally required security measures for the protection of personal data, and strives to implement any additional technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorized access, and theft of personal data provided to BRONCO IBÉRICA.
BRONCO IBÉRICA is not liable for any damages that may arise from interruptions, malfunctions, viruses, telephone outages, or disconnections in the operation of this electronic system, caused by factors beyond BRONCO IBÉRICA's control; nor for delays or disruptions in the use of this electronic system caused by problems with telephone lines, data center overload, Internet system issues, or other electronic system malfunctions; nor for damages caused by unauthorized third-party intrusions beyond BRONCO IBÉRICA's control. However, users should be aware that security measures on the internet are not foolproof.
Links to other websites
The website www.pro-e.es may contain links to other websites. By clicking on one of these links and accessing an external website, your visit will be subject to the privacy policy of that website, and BRONCO IBÉRICA will not be held responsible for its privacy practices.
How do we use cookies?
The BRONCO IBÉRICA website uses cookies to optimize and personalize your browsing experience. Cookies are small text files stored on your device. The information collected through cookies helps to facilitate your navigation on the website and improve your overall browsing experience. The data collected by the cookies may be shared with the developers of the cookies, but in no case will the information obtained be linked to personal data or data that could identify the user.
However, if you do not wish to have cookies stored on your hard drive, you can configure your browser to prevent the installation of these files. For more information, please see our Cookie Policy.
Can the privacy policy be modified?
This privacy policy may be updated. We recommend that you review the privacy policy periodically.
English 
Spanish